Crisis Management

Learn how to prepare, respond, and recover with a clear plan.
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Create effective crisis management plans

Certificate of Completion

100% Self-Paced Online

Course Overview

Explore the fundamentals of creating a crisis management plan for the food industry. Understand the importance of proactive preparation and learn how to identify and implement key elements specific to your food facility's crisis response.

The course is self-paced online training-log in and out according to your schedule. The course will take approximately 3 hours to complete. You have 6 months access time to complete and review the training. Upon completion of all the chapters, you may print a certificate of completion. 

Topics

  • Identify and understand the types of crisis that can occur and their effects
  • Explain the key elements of a contingency plan
  • Explain what a threat assessment should consist of
  • Determine which crises to prioritize
  • Explain the difference between a contingency plan and an emergency response
  • Identify important considerations when creating a communications strategy
  • Identify methods for contingency plan documentation
  • Understand why mitigations and post-crisis activities are important to create a robust plan
  • Explain the steps of a post-crisis evaluation
  • Explain how to maintain a crisis management contingency plan

Who Needs this Course

  • Crisis Management Team Members
  • QA Directors and Managers
  • QA/Production Supervisors
  • Operations Managers
  • HACCP Coordinators
  • Food Safety Technicians
  • Food Safety/Food Science Graduates
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